Contact us
Emergencies and incidents
Streetlight outage
Submit request online
Billing, payments, and general inquiries
Electricity customers
Monday-Friday, 7:00am-7:00pm
Service in English & Español. Hearing/speech impaired customers may call 711.
Gas customers
Monday-Friday, 7:00am-7:00pm
Service in English & Español. Hearing/speech impaired customers may call 711.
Payment locations
Electricity payments
Search for a nearby payment or customer service center or send your payment by mail: National Grid P.O. Box 371396 Pittsburgh, PA 15250-7396
Gas payments
Search for a nearby payment or customer service center or send your payment by mail: National Grid P.O.Box 371338, Pittsburgh, PA 15250-7338
Distributed generation or solar inquiries
Distributed generation & Solar inquiries
Inquiries related to technical portal issue, general information, or specific project/system.