Responsibility Our environment Our customers and communities Our people Responsible Business Fundamentals

Responsible business fundamentals

Every day, we safely, securely and reliably connect millions of people to energy, prioritise resilience, and operate responsibly.

Responsible business fundamentals

Every day, we safely, securely and reliably connect millions of people to energy, prioritise resilience, and operate responsibly.

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Safety

Resilience

Supply chain

Innovation

Governance

Security and risks

Stakeholders

Compliance and ethics

Our 2024/25 performance highlights

Lost time injury frequency rate

0.10

per 100,000 hours worked

Total network reliability

99.9%

Events participated in at COP29

Ratings and awards

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To be held accountable against our responsible business commitments, National Grid is proud to share reporting data and have our sustainable efforts analysed.

Human Rights Campaign Foundation

Material topics

Our materiality assessment defined our Responsible Business Fundamentals focused topics as:

- Network reliability
- Health and Safety
- Digitalisation and innovative technology
- Supply chain engagement
- Cyber security and data protection
- Compliance and ethics

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UN Sustainable Development Goals

By safely, reliably and efficiently delivering energy to our communities, we are making a strong contribution to the SDGs.

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