Responsible Business fundamentals

Be a responsible business in our operations

Total reliability across our network
Percentage of employees completed Code of Ethics training
Percentage of employees completed anti-bribery and corruption training

Our journey so far

Our Responsible Business fundamentals underpin our core pillars. Here we cover governance and activities that are essential to day-to-day business, such as network reliability, health and safety, digitisation and innovation, supply chain engagement, cyber security and compliance and ethics.

Our commitments

  • We are committed to safely, reliably and efficiently connecting millions of people to the energy they use

  • We are building resilience into our operations

  • We are continuing to influence our supply chain to operate as responsible businesses

  • We are fair to our suppliers and committed to paying them promptly

  • We are delivering against our Human Rights policy to ensure that we promote and respect the human rights of everyone working for us, or on our behalf, ensuring that they can expect decent working conditions, with the ability to work freely and receive fair pay in return

  • We are committed to being a compliant and ethical business in everything we do

  • We are continuing to invest in developing technologies and innovations that benefit our customers and wider society

  • We are ensuring we have appropriate governance in place to deliver our responsible business commitments

  • We are ensuring security and risks, cyber and physical, are appropriately monitored

  • We are committed to working with stakeholders and the wider industry to advocate for action and broader influence on responsible business topics


Our areas of responsible business

We have identified the other key areas where we can really make a difference by ensuring responsibility is woven through everything we do.

Man wearing helmet, shorts and t-shirt cycling on country road with wind turbines and electricity pylons in the background

Our environment

Deliver a clean energy future

Group of National Grid volunteers cleaning up a community plant bed

Our customers and communities

Support a fair and affordable transition

Two National Grid engineers wearing full PPE working on electrical equipment

Our people

Build the net zero workforce