Join us on our journey to go paperless
As a responsible business and a Principal Partner of COP26, National Grid is committed to reducing its carbon footprint across all business activities. We encourage our shareholders to take advantage of electronic communications and 'go paperless’.
By signing up to our shareview portal, our shareholders can elect to receive information – including the Company's annual report and accounts, notices of general meetings and other shareholder circulars – electronically.
Dividend payments are now chequeless
National Grid dividends are chequeless. A bank mandate must be in place in order to receive your dividend payment. If you are a National Grid shareholder that receives a dividend cheque you MUST take action.
Further details about chequeless dividends can be found on Equiniti’s website here. FAQs are set out below.
Frequently asked questions
The move to chequeless dividend payments has been made for reasons of efficiency and security as well as to reduce the volume of paper used in dividend mailings. National Grid, as a responsible business and a Principal Partner of COP26 encouraged shareholders to reduce their impact on the environment through chequeless payments and less use of paper. Please provide your UK bank or building society details for the account you wish future payments to be made via a mandate form.
Once the mandate form has been received by Equiniti, rather than having to wait for cheque to arrive in the post and then for it to clear in your account, you will now receive dividend funds directly into your account on the payment date.
Rather than having to wait for a cheque to arrive in the post, with the possibility of it not being delivered or to wait for the cheque to clear into your bank or building society account, direct credit is a method of payment whereby funds are paid directly to your nominated UK bank or building society account as cleared funds on the dividend payment date.
National Grid offers ordinary shareholders the facility to re-invest dividends, you can check Equiniti’s Re-invest Dividends section for further detail on the National Grid reinvestment option.
Important: reinvestment may not be offered for every dividend, to therefore ensure that any cash dividend can be sent to you on the payment date, please ensure you add you bank details to your holding.
National Grid also offer a Scrip Dividend Scheme, further details can be found here.
If you do not provide this information, you will still receive an annual dividend statement. However, you will not receive the money until your bank details are received, after which payment will be credited to your account as soon as possible. Your dividends will not accrue interest while they are being held for you and there may be a fee for the release of payments.
Outstanding payments will be able to be re-issued to you, however, only direct to your bank or building society account. If you do happen to come across any dividend payment cheques that are out of date, you can return the cheque(s) to Equiniti with a mandate form and payments will be re-issued. Alternatively, you can contact Equiniti, detailing the cheques you have found and they will get back to you. Please note that dependent on the value of the cheque(s) outstanding, there may be a fee for the re-issue of the payment(s).
Yes, you can provide a new mandate at any time. If you have a Shareview portfolio you can make the change online, you can complete a mandate form and return it to Equiniti by post, or you can contact Equiniti directly to update your details.
If you have a UK bank or building society account, you can provide those details to Equiniti in the same way. If you do not have a UK bank or building society account Equiniti offer an Overseas Payment Service. It’s a service Equiniti can arrange in over 90 countries worldwide and it normally costs less than paying in a sterling cheque. The dividend will be credited to your account automatically - normally just a few days after National Grid’s dividend payment date. Visit Equiniti’s Overseas Payment Service for more details.
If you have a Shareview portfolio you can login and update your address online, you can download, complete and send a change of address form to Equiniti, or if you hold less than 2,500 shares you can complete a contact form and Equiniti will get back to you.
- Go to www.shareview.co.uk/register
- Select National Grid plc. Note – you can also choose other companies you may hold shares in.
- Enter your Shareholder Reference Number, personal details and contact preferences.
- Create a password (consisting of 8-15 characters using upper and lower case letters and at least one number). Also set-up three security questions that Equiniti will use to identify you if you have forgotten your details at a later date and to keep your account safe.
- Accept the Terms and Conditions and then you will be able to view your shares online. In order to gain full access to all the services the portfolio offers, you’ll need to enter an activation code, once you’ve completed the registration this will automatically be sent to your registered home address. Once you have received your activation code, simply log back in and enter the activation code when prompted to do so.
You need a Shareview portfolio account to go completely paperless, once you have your account follow the below instructions.
- Login to your Shareview portfolio - www.shareview.co.uk/register
- Under quick links choose 'Update my communication preferences' to review your current preferences
- Click 'Change'
- Select 'Email' where appropriate
We’re sorry to hear about the passing of the shareholder, you can notify Equiniti directly at the contact details here or you can view the dedicated bereavement section on Equiniti’s Shareview website bereavement section.