Natural Gas Safety

Natural gas keeps you and your loved ones warm and comfortable. Yet like any other energy source, gas can be hazardous and must be used with caution.

 

Report an Emergency

If you suspect a gas emergency, report it immediately to 
1-800-233-5325 or 911.

Carbon Monoxide

Learn what carbon monoxide is, the symptoms of CO poisoning, and how to handle a suspected leak.

Odor Fade & Purging Operations

Do not rely on your sense of smell alone to detect natural gas.

Pipes on Your Property

Planning to dig on your property? Have a clogged drain? Learn what to do to prevent accidents.

Gas Equipment and Appliance Safety

Tips for safe usage of generators, meters, appliance connectors, and space heaters.

Our Pipeline Safety Efforts

Pipelines play an important role in our nation’s energy infrastructure. Together, we can safeguard them.

Gas Meter Exchange

Your safety, and that of the community, is very important to us. As part of our commitment to providing safe and reliable service, we are required by Massachusetts law to replace gas meters every seven years.

Leak Survey Inspections

Inspections of the outside gas meters and associated piping located on and adjacent to your property.

Utility Worker Safety Reminder:

State laws are in place to help protect utility workers while they are performing their job duties. Causing physical injury to, or assaulting, a utility worker is punishable by law, and penalties include potential jail time.