Serving our customers and communities

National Grid is an electricity, natural gas, and clean energy delivery company, where our 17,000 employees live and work in the communities we serve. We are one of the largest investor-owned energy companies in the US – serving the energy needs of more than 20 million people through our networks in New York, Massachusetts, and Rhode Island

Our shared sense of community has taught us that our customers are forward-thinking and deeply mindful of the environment, but also challenged by the affordability of a clean energy transition. We believe we can help our communities by working together to solve the greatest challenge of our time – climate change – while delivering a clean energy future for all of us. 

Learn more about how we’re here to help our customers and communities.

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New York

From Upstate to Downstate, we’re getting involved in our communities via Project C – thinking beyond our conventional energy delivery services and helping to create a more equitable future for every customer and neighborhood we serve.

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Whether you’re an electric or gas customer, we have several solutions to help you save energy, time and money via our Energy Efficiency programs.

Rhode Island

See what benefits you can gain with our solutions to make your home or business more energy efficient and cost effective. You can also learn more about a proposed transition of our Rhode Island business.

Our latest stories

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6 months on from COP26: our progress towards a net zero future

To avoid the worst effects of climate change, the world needs to halve its greenhouse gas emissions by 2030. Since COP26, we’ve been working harder than ever to deliver a clean, fair and affordable energy future, with no one left behind.

What is green energy?

And what’s the difference between green energy, renewable energy and clean energy? Often these terms are used interchangeably, but there are some differences. Find out more in our simple guide.

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National Grid’s net zero milestones: 2021

Our vision is to be at the heart of a clean, fair and affordable energy future and every year we work harder than ever to find new innovative ways of decarbonising the energy system and moving closer to reaching our net zero ambitions.

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One of the US’ first green hydrogen blending projects launches on Long Island

National Grid and the Town of Hempstead have announced a joint project to build one of the first and largest clean hydrogen projects in the US; the HyGrid Project, located on Long Island.

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