Group PLC
Responsibility
We believe businesses have a duty to contribute to society and the communities they serve. Find out more about how being a responsible business impacts everything we do.
Business needs to stand for something more than simply profitability. Now, more than ever, we have a responsibility to demonstrate our contribution to society more broadly. At National Grid we’re committed to being a responsible business in everything we do. It’s enshrined in our purpose – to Bring Energy to Life.
— John Pettigrew, Chief Executive, National Grid
Our Responsible Business Charter
Our Responsible Business Charter sets out what responsibility means for us, and our commitments and ambitions over the coming years. Whether it's making sure young people today become the problem solvers of tomorrow, tackling climate change by reducing our own emissions, or helping our customers use energy more efficiently, we will take action.
Reporting our performance to stakeholders
We have published our 2021/22 Responsible Business Report, which details our progress against our Responsible Business Charter commitments and ambitions. Alongside our Responsible Business Report, we have launched our Climate Transition Plan and a Fair Transition: our approach and engagement document below.
Read our Responsible Business ReportClimate Transition Plan
Our Climate Transition Plan sets out our action plan to achieve GHG commitments and Science-Based Targets and ensure we remain on track to meet our longer-term ambition to reach zero emissions by 2050.
Download the Climate Transition Plan
A Fair Transition: Our Approach and Engagement
Our A Fair Transition: Our Approach and Engagement sets out our role in ensuring our plans are aligned to a just, fair and equitable transition, through our 5 focus areas.
Our Responsible Business Report 21/22 Highlights
What responsibility means to us
We're making bold commitments to change the way we work to help curb harmful emissions and protect our planet.
Watch our videoOur vision
Our vision is to be at the heart of a clean, fair and affordable energy future.
Our contribution to UN Sustainable Development Goals
We support the United Nations Sustainable Development Goals (SDGs), which are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. These are the SDGs where our activities and programmes are most relevant and make a strong contribution towards our responsible business commitments.
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Five focus areas where we can make an impact
We have identified the five areas where we can really make a difference by ensuring responsibility is woven through everything we do.
The environment
Enabling a fair and affordable transition to a clean energy economy, and reducing our own emissions.
Our communities
Going the extra mile to deliver positive impact in the communities we serve.
Our people
Working to ensure all our people are treated fairly and given the opportunity to thrive at work
The economy
Contributing to the economies of the countries where we operate our businesses, partnering with others.
Our governance
Committed to the highest standard of corporate governance and making sure the principles of responsibility guide us in everything we do.
Environmental Information Requests
A wide range of environmental information can be found on our website – but if you cannot find what you are looking for, we will be able to advise and assist you in locating that information or we will respond to a request made in accordance with the Environmental Information Regulations 2004.
We aim to deal with any such request as soon as possible but in any event within 20 working days. It may be your request is straight forwards and our response will be swift. However, there are circumstances where the gathering of information will take a little time. On occasion the information may take more than 20 days to assimilate in which case we will contact you to inform you that we are extending the deadline to one of 40 working days.
You can contact us via:
By email: [email protected]
By post: Environmental Information Request National Grid, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA
Further information on Environmental Information Requests
National Grid Distribution Environmental Information Regulations