Meters and Rates
Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.
Metering
Information on meter reading, automatic and demand metering, and upgrades.
Service Rates
Review our delivery rate descriptions and pricing schedules for residential customers.
Supply Costs
Learn how we supply your energy, understand the pricing options you may choose, and learn about your Energy Choice options.
Tariff Provisions
National Grid’s tariff provisions for how we provide and bill for service.
Heat Pump Rate
Learn how we help reduce your electric delivery rate for residential heat pump customers.
Tax Exemptions
Upload your tax exemption certificates to the Avalara CertCapture tax certificate manager.
More Help and Information
Gas Service
If you have gas service and want to make changes, like adding new gas equipment or relocating your meter, visit Modify Gas Service.