About Your Bill
Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.
Help Reading Your Bill
View our interactive sample bill to see explanations of our terminology and charges.
Why Your Charges May Vary
Learn why your bill may vary - and what you can do about it.
Bill Inserts
Lose your bill insert? View inserts and other important information from your past monthly bills here.
Bill Delivery Delays
Information for customers experiencing a bill delay
Energy Choice
Choose the energy supplier we use to power your property.
Stay Connected with Account Alerts
Receive important account updates by text so you can stay informed about your National Grid service and account activity.
Text JOIN to 46237 to sign up.
Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt out. Review our SMS Terms & Conditions and Privacy Policy for more information.
More Help and Information
Supply vs. Delivery
Learn more about your supply and delivery costs through our informational video.