Powering Massachusetts

What can we help you with today?

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Pay my bill

We offer multiple ways to pay your energy bill.

Experiencing a power outage?

Report or check an outage.

Smell gas? Act fast

If you smell gas, call 911 or click here to find out more.

Bill savings and solutions

Programs & services to help you save, plus new discount rates.

Start, stop, or move service

Account updates? 
We can help with that.

Half year results 2026/27

We have announced our half year results. To access investor materials and watch the live webcast presentation, please visit our dedicated results centre.

Find out more

Here for your home

Discover programs and services to help manage your household energy bill

Here for your business

Discover programs and services to help manage your business energy bill

Need help right away?

Report an electricity outage or gas emergency, or access downed power line safety information.

Contact us 24/7

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Storm safety

Learn how to protect your family and stay safe during a storm.

Natural gas safety

Learn how to recognize and react to dangerous conditions and prevent accidents before they occur. 

Electrical safety

Stay safe around power lines to protect yourself, your neighbors, and the grid.

Dig safe

Dig Safe is provided at no cost and plays a critical safety role.

Tree Trimming and Your Electric Service

Learn about our vegetation management program.

What to expect when our technicians arrive

If a National Grid technician is visiting your home or business, we'll contact you before we arrive.

Protect yourself from utility scams

Utility scams are on the rise. Make sure you know what to look out for and how to safeguard your household or business against scams.

How to avoid utility scams
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Learn about National Grid

About our company

As one of the largest utilities in Massachusetts, we deliver safe, reliable energy to over 2.3 million customers. Find out more about the role we play in the energy industry.

Grid for Good

We’re improving access to affordable energy, opening doors to STEAM education and supporting our communities through volunteerism and disaster response

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Our latest energy news from Massachusetts

Our in-person Customer Assistance Events across Massachusetts

We're preparing for a weekend coastal storm across Eastern Massachusetts, Cape Cod and Nantucket

Safety tips to reduce your risk of carbon monoxide poisoning

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