News

With the COVID-19 pandemic causing financial stress on many individuals, National Grid is alerting customers about a recent phone scam, where imposters are promising refunds or discounts.

National Grid line, tree and service workers in eastern New York continue to focus on public safety as they remove downed wires, trees, tree limbs and other hazards and replace broken poles after damaging wind and rain from Tropical Storm Isaias swept across the region yesterday.

Two new western New York substations will improve system reliability and increase electricity capacity.

ALBANY, N.Y. - In preparation for possible high winds and heavy rain from Tropical Storm Isaias, National Grid has shifted resources from western New York to add to its full complement of regional crews to respond to damage caused by forecasted severe weather Tuesday night into Wednesday across the eastern portion of the state.

National Grid is proposing up to $50 million in COVID-19 relief to support the company’s most economically vulnerable residential customers as well as businesses that are struggling because of the financial impact of the pandemic.

BUFFALO, N.Y. – National Grid is closely monitoring this afternoon’s weather forecast, which calls for potential scattered severe thunderstorms, accompanied by strong winds and heavy rain throughout portions of western New York.

BUFFALO, N.Y. - National Grid crews are in the process of locating and repairing damaged underground cables that are causing approximately 8,000 customers to be without electricity service in North Buffalo, most of whom are located along Hertel Avenue, east of Elmwood Avenue in the city.

If ever you wonder who’s behind keeping your lights on, especially during the challenges of the pandemic, the answer is National Grid’s electricity field force.