Do you have a question about the project or want to speak to the team? You can contact our community relations team using the below channels.
Email: [email protected]
Phone: 0800 377 7347
You can speak with a member of our team Monday to Friday, 9am-5pm. If you are calling outside of these hours, please leave your name, contact number and a summary of your enquiry after the tone.
We aim for all enquires to be resolved within ten working days.
Other projects
The Hinkley Connection Project is separate to the Hinkley Point C power station, which is owned and operated by EDF. If you are looking to speak with someone regarding Hinkley Point C, please contact EDF directly.
If you live in Hinckley, Leicestershire and need to contact the National Grid mainline, please call 0800 096 3080.
Who to contact if you are a landowner
If you are a landowner and need to contact our dedicated lands team, Carter Jonas, please email [email protected] or call 01174545688. The team are available Monday to Friday, 9am–5pm.
Who to contact if you would like information or documents in an alternative format
If you need any information or documents in an alternative format, such as large print, Braille or audio tape, get in touch using the contact details for the community relations team, at the top of this page.
Who to contact if you want to tender to work on the project
If you are interested in working on the project, please complete the form. We will then pass them on to our tier one contractors.
More information can be found on the Job and contract opportunities page.
Who to contact for a media enquiry
If you are a journalist and want to contact our media team, please call 0800 377 7347. Alternatively, you can visit our media page.
Data privacy statement
National Grid is committed to protecting your personal information. Whenever you provide such information, we are legally obliged to use it in line with all applicable laws concerning the protection of personal data, including the UK General Data Protection Regulation (UK GDPR).
How will National Grid use the information we collect about you?
We will use your personal data collected:
- to keep up-to-date records of our communications with individuals and organisations. These are kept no longer than necessary and in line with our retention periods
- with your consent we will write to you with updates about the Hinkley Connection project. You can withdraw your consent by contacting us at any time.
Any personal information shared will be processed by (or made available to) the following recipients to record, analyse and report on the feedback we receive:
- our appointed external consultants working on the Hinkley Connection project.
What rights do I have over my personal data?
Under the terms of the UK GDPR you have certain rights over how your personal data is retained and used by National Grid. For more information, see our full data privacy statement here.
Under GDPR legislation, we cannot accept consultation responses from people under the age of 13 without parental consent.