Income Eligible Services
Income-Based Offers
No-cost energy-saving improvements for your home.
More and more customers can use extra assistance. National Grid is here to help you manage higher energy bills with incentives for energy-saving home improvements of 100% off, based on income eligibility. The Income-Eligible Energy-Savings Program is designed to ensure you and your family benefit from a home that’s healthier, more comfortable and more affordable. It all starts with a no-cost Home Energy Assessment.
View the income-based eligibility guidelines below to see if you qualify today. Based on your income, you may also be eligible for a discounted rate on your energy bill. See if you qualify to receive a monthly bill credit.
You may be eligible if you are on a National Grid discount rate code (view the Discount Rate application to apply) or if your pre-tax household income and household size meet the guidelines listed in the chart below based on annual household income*:
Number of Household Members Annual Household Income
2026-2027 Heating Season
| Number of Household Members | Income Eligible Program |
|---|---|
| 1 | ≤ $53,585 |
| 2 | ≤ $70,073 |
| 3 | ≤ $86,561 |
| 4 | ≤ $103,049 |
| 5 | ≤ $119,536 |
| 6 | ≤ $136,024 |
| 7 | ≤ $139,116 |
| 8 | ≤ $142,207 |
| 9 | ≤ $145,299 |
**Incomes reflect the 2026-2027 heating season. For more information or to search by zip code, visit Mass Save®
If you don't meet the above qualifications, we're still here to help. Visit our Home Energy Assessment page to see what you may be qualified for.
Request your no-cost Home Energy Assessment.
The first step is to schedule a no-cost Home Energy Assessment. Right now, we are offering assessments both over the phone or in person at your home: it's your choice, whichever you prefer. Here’s how it works:
The Energy Specialist will visit your home and perform a complete assessment of your energy use.
They will identify areas where you can save energy and money.
Upon completion of your Home Energy Assessment, you may receive no-cost energy-saving products such as:
LED energy-saving light bulbs
Water-saving faucet aerators
Low-flow showerheads
Programmable or Wi-Fi thermostats
Plus, potential no-cost upgrades installed at follow-up appointments could include:
No-cost services:
Additional attic, wall and basement insulation
Air sealing of leaks
Weather stripping
Heating systems, including the option of switching from oil or propane to efficient electric heat pumps
Replacement of single-pane to triple-pane windows
No-cost appliance upgrades:
Replacement heating system
Replacement refrigerator
Replacement freezer
Replacement clothes washer
Replacement dehumidifier
Replacement window air conditioning unit
A programmable or Wi-Fi thermostat
Schedule an assessment today.
To schedule your Home Energy Assessment, call Mass Save® at 1-866-537-7267 or contact your local Community Action Program (CAP) agency.
Find a Community Action Program
Watch our Income-Eligible Energy Savings Program Video
This program is designed for income-eligible Massachusetts one- to four-unit homes. If you live in a building with five or more units in which at least half of the residents meet income eligibility requirements, you may be eligible to be served by our multifamily program. Please have your landlord or condo association visit LEANMultifamily.org or call 1-617-348-6425.
See if you qualify
If you don't meet the income-eligible qualifications listed on this page, we're still here to help. You could receive up to 100% off approved insulation and no-cost air sealing.
If you don't qualify for these programs, we offer generous rebates on energy-efficient appliances, products, and heating and cooling systems.
Apply for your discount rate
You may be eligible for a special discounted energy rate, based on your income.
Customer energy savings events
Join us at one of these events and find out what programs, discounts and special rebates you may be eligible to receive.
We're here for you
We're doing everything we can to help you manage energy costs.
We have several programs to help income-eligible families and customers needing special assistance meet their energy needs.
What to expect from an assessment
Would you like to know more about what you can expect from a home energy assessment?