Safety & Outages

Electrical Outages: call 1-800-465-1212 or Report Outage

Gas Emergencies: call 1-800-233-5325 or 911.

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Outage Central

Prepare before, during and after storms.

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Electric Safety

Important electrical safety tips for everyone.

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Natural Gas Safety

Learn to recognize and react to dangerous conditions and prevent accidents before they occur.

Call 811 Before You Dig

If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards. Call 811 at least two…

Call 811 Before You Dig

Avoid Scams

We never demand payment through a prepaid debit card. Every National Grid employee carries a photo ID card, and all our contractors are also required to…

Avoid Scams

Safety in our Communities

First Responders Safety

Free online training, interactive tools, training materials, and videos for teams working near gas and electric facilities.

Safety Education Materials

Want to engage students in safety, energy efficiency, the environment, and ethics? We offer free learning resources here.