How to contact us
If you have a question for us, want to find out where we are located, or have a complaint then you're in the right place.
If you experience issues with access to our IT systems please call us on 0800 917 7111.
Electricity emergencies and safety advice
If you spot a potential hazard on or near an overhead electricity line please call us urgently on 0800 40 40 90.
Gas emergencies and safety advice
If you smell gas or have accidentally hit the NTS pipeline please call us urgently on 0800 111 999.
Suppliers
Information about how to become a supplier, including guidance and links, and further details for existing suppliers, including the code of conduct.
Our locations
The Strand - London, Corporate Headquarters
Our offices on Trafalgar Square are home to our corporate headquarters. The site provides accommodation for the board of directors, the senior management team and other departments which benefit from proximity to parliament offices and investment institutions.
Address
1 - 3 Strand
London, WC2N 5EH
Tel: +44 (0) 20 7004 3000
Warwick - Headquarters
National Grid House is our operational headquarters.
Address
National Grid House
Warwick Technology Park
Gallows Hill
Warwick, CV34 6DA
Tel: +44 (0) 1926 65 3000
Wokingham
Address
St Catherines Lodge
Bearwood Road
Sindlesham
Nr Wokingham
Berkshire, RG41 5BN
Tel: 0118 936 3000
Thorpe Park
Address
1100 Century Way
Thorpe Park
Leeds LS15 8TU
Tel: +44 (0) 113 2908000
Osprey House
Osprey house is the new hub office of our Overhead Line & Cable East Midlands Alliance which design and plans new-build, reinforcement and replacement electricity cable projects.
Address
Osprey House
5 Hunter Road
Pegasus Business Park
Castle Donnington
Tel: +44 (0) 1509 675000
Solihull (35 Homer Road)
It is the headquarters of National Grid Metering, and also houses other project teams.
Address
35 Homer Road
Solihull,
Birmingham B91 3QJ
Tel: +44 (0) 121 424 8000
National Training Centre
Address
Mersey Road North
Hollinwood
Failsworth
Manchester M35 9FF
Tel: 0161 688 4885
Hitchin
Address
PMC Hitchin
Cadwell Lane
Hitchin,
Hertfordshire SG4 0SL
Eakring
Eakring is home to our primary training centre located in the North of Nottinghamshire.
Address
Kirklington Road
Eakring
Newark
Nottinghamshire NG22 0DA
Tel: +44 (0) 1623 870 100