Energy affordability is a necessity in life, so we partner with multiple local organizations and charities to provide financial support to vulnerable households in our service areas.
Our Energy Affordability Fund supports families in both the US and the UK who need assistance with energy costs. Through energy advice, emergency funding and energy efficiency measures, this fund aims to help tens of thousands of families and individuals each year.
Other financial assistance funds we launched, with the partnership of the National Grid Foundation, are the Care & Saving Energy Fund and the Neighborhood Heating Fund. These are part of our emergency heating and low-income programs that help customers manage increased, and necessary, energy usage during times of high demand. Winters with below-freezing temperatures and summers that bake the earth create dangers for our communities to stay safe.
In the UK, we also collaborate with Warm Welcome, which supports a network of warm, inclusive and free community spaces for people to connect, learn and find companionship. We’re providing warmth, compassion and a sense of belonging to those who need it most.
Kindness powers community.