A yellow box that features the Power Cut phone number

Power cut? Call 105

Calling 105 is a free-of-charge call for everyone. On the Power Cut 105 website, you can find out:

  • What to do during a power cut
  • How to prepare for loss of electricity
  • Detailed help and advice

    Visit the Power Cut 105 website

    Are you experiencing a power cut? 

    Call 105 to report a power cut. Calling 105 is a free-of-charge call from any network.

    Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for the power lines that connect to homes or businesses.

    Distribution network operators (DNOs) own and maintain these power lines. When you call 105, you’ll be put through to your DNO.