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National Grid Metering

The leading authority on metering services for residential, industrial and commercial gas connection.

National Grid Metering maintains and manages eight million gas assets across the UK, ensuring they remain safe, reliable and efficient for homes and businesses. We support National Grid new connections and maintain existing installations.

As the largest asset manager of residential, industrial and commercial gas meters in Great Britain, we offer a broad range of metering services. In providing these, we work to the highest safety and quality standards, while using the most advanced engineering technologies and methods.

Commercial metering

Commercial metering

Whether it’s a commercial gas meter installation or removal, or a completely new business gas connection, we offer industry-leading experience and resources. We’re also experts in metering services for gas utility infrastructure.

Residential metering

Residential metering

We support the domestic gas industry by providing gas meters in residential properties. View our residential metering services and log into our customer portal.

AMR install

Policy meter exchange FAQs

Read our frequently asked questions about policy meter exchange.

Metering accreditations

Metering accreditations

At National Grid Metering, we maintain a strong commitment to health, safety and the environment. We’re proud of our proven track record in these areas, and hold many market-leading certifications.

Call centre contact us

Contact us

If you have any questions about our services, please get in touch. Our award winning customer service team are always happy to help.

Outstanding Customer Survey Scores - November 2020
Measuring our customers experience
Staying connected with customers
Customer Satisfaction87 (+4)
Net Promoter Score61 (+21)
Ease of doing business87 (+2)