How we’re responding to coronavirus

As the UK deals with the impact of the coronavirus crisis, we have worked to ensure that our networks continue to provide a reliable supply of electricity and gas to keep hospitals, critical services and homes running. Here you can read the latest news and discover stories from the people working to keep the grid going.

Powering the UK through a pandemic

As the world continues to get to grips with the impact of coronavirus, we’re working hard to make sure the lights stay on and the gas keeps flowing. Our UK Executive Director Nicola Shaw explains how.

As the owner and operator of the country’s national energy infrastructure, National Grid has a variety of roles to play to keep the energy flowing across Great Britain. Doing so during a global pandemic has presented our business with a fresh set of challenges.

During the lockdown, we have focused on our people, delivering energy for our customers and the nation, now and in the future, and our communities.

National Grid kicks off £1m coronavirus appeal to support NHS superheroes

National Grid’s Ventures business has donated £100,000 to help kick start the University Hospitals Birmingham Charity’s appeal to raise £1m to provide vital support for both patients and staff during the coronavirus crisis.

National Grid Ventures (NGV) has helped the University Hospitals Birmingham (UHB) Charity to launch a special appeal, to raise £1m to support patients and staff through the coronavirus pandemic.

The donation will be used to purchase almost 400 tablet computers that will be used by patients to help them speak to their loved ones while they’re in isolation. The tablets will be distributed to wards across the NHS Trust’s five hospitals, including the Nightingale Hospital, which has recently been established at the NEC.

Keeping our people safe at work during COVID-19

We have hundreds of people working on sites across the country in a huge variety of roles that just can’t be done at home. Whether it’s construction work, maintenance, repairs or operating our control centres, it’s important that our work continues where it’s safe and appropriate to do so.

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Group : Community spirit

Caring for mental health during a crisis

Looking after the mental wellbeing of everyone who works for us is always a priority but, as we all adjust to the ‘new normal’ imposed on us all by the coronavirus pandemic, taking care of mental health is particularly important. Find out more about the steps we’re taking to look after our people.

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Charity woman with tinned food for National Grid

Group : Community spirit

Supporting charities to bring aid to the vulnerable during coronavirus crisis

We’re donating £500,000 to support two key charities working to deliver aid across the UK during the coronavirus outbreak. Find out how we are helping our chosen charities, National Emergencies Trust and the Trussell Trust, to support those in need.

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Keeping the grid going

Meet the people working on the front line and from their kitchen tables to keep our networks running efficiently and ensure that everyone stays safe during the coronavirus pandemic.

Gas : Grid at work

Keeping the heart of Britain’s gas system beating

Making sure the gas keeps flowing to homes and businesses during the coronavirus crisis is critical work. Here Michael Daniel, manager of our Bacton Gas Terminal in Norfolk, explains how the team there has prepared so that nothing can stop them doing their jobs.

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Ship docked at night at Grain LNG in Kent - used for the National Grid story 'Helping to fuel the nation'

Ventures : Grid at work

Helping to fuel the UK

Ed Carter manages the operations team at National Grid’s Grain LNG Terminal in Kent, which imports and stores natural gas used to heat homes, businesses, hospitals and schools. Here Ed explains more and talks about how the good old cuppa is keeping his team going through the coronavirus crisis.

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ET : Grid at work

Keeping the lights on for London

Meet James Watson, Lead Advanced Commissioning Engineer in London. As well as keeping the electricity flowing to the London area, running drills to get ready to cope in a crisis has long been part of his team’s day job. Find out more about how they’re using their skills to safeguard London’s electricity supply during the coronavirus pandemic.

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ESO : Grid at work

ESO: Pandemic planning keeps the lights on

National Grid ESO keeps the lights on for Great Britain day in, day out, with a reliability rate of over 99.999%. One of the reasons that Britain’s electricity system is so dependable is because of people like Cathy Fraser, whose day job is to make sure the ESO is prepared for a range of extraordinary scenarios.

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Group : Community spirit

Keeping gas and electricity flowing throughout the coronavirus crisis

As the world tackles coronavirus, National Grid employees are working hard to make sure the lights stay on and the gas keeps flowing. Here Nicola Shaw, Executive Director, UK, explains how we’re protecting our staff and why no one should be concerned about their energy supply as more of us stay at home.

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Our response to coronavirus

How we’re responding to coronavirus

Powering the UK through a pandemic

National Grid kicks off £1m coronavirus appeal to support NHS superheroes

More stories

Keeping our people safe at work during COVID-19

Caring for mental health during a crisis

Supporting charities to bring aid to the vulnerable during coronavirus crisis

Keeping the grid going

Keeping the heart of Britain’s gas system beating

Helping to fuel the UK

Keeping the lights on for London

ESO: Pandemic planning keeps the lights on

Keeping gas and electricity flowing throughout the coronavirus crisis