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- Customer Satisfaction Image View larger image Electricity Transmission (ET) ET connects customers, such as data centres, battery storage projects, offshore wind farms, transport networks and solar farms, to the electric transmission network. ET …
- Our culture We’re a responsible business that’s as concerned with its impact on society as it is with profit. We want to be a force for good in the world and our values reflect this. Every day our people do the right thing, find a better way and make it …
- Security and risks A reliable and consistent energy supply is crucial for the smooth operation of hospitals, transport networks, schools, homes and more. The increasingly complex landscape of physical and cyber threats poses serious risks to our power …
- Innovation Our venture capital and innovation arm, National Grid Partners, has invested almost half a billion dollars in dozens of startup companies since its launch in 2018. To drive innovation at the speed and scale that’s needed to deliver the clean …
- Supply chain It’s our policy to procure goods and services competitively, ethically and efficiently in accordance with all relevant laws, regulations and licenses. Our suppliers must adhere to our Supplier Code of Conduct , including commitment to the …
- Volunteering We aim to support our employees in completing 500,000 volunteering hours in our communities by 2030. Our employee volunteering programs are designed to collaborate with our communities, inspire positive change, create local impact, …
- Responsible resources We aim to responsibly manage our impact on the environment through minimising pollution, handling our waste responsibly and being conscious of our water usage. Water Our water consumption is almost entirely related to cooling at …
- Air travel As a transatlantic business, we continue to balance the need for our teams to meet and collaborate with the use of technology to enable virtual meetings and conferences where possible. Our target is to reduce our annual air emissions by at …
- Sulphur hexafluoride (SF6) Sulphur hexafluoride – known as SF6 - is a gas that’s commonly used in high-voltage electrical equipment around the world. However, it’s also one of the most potent greenhouse gases and contributes to global warming in a similar …
- Electric Vehicles We’re aiming to move to a 100% electric fleet by 2030 for our light duty vehicles and pursue the replacement of our medium and heavy-duty vehicles with zero carbon alternatives. What is a light-duty vehicle? In the US, all vehicles …