Please get in touch if you have any questions or comments about our proposals for Cross Border Connection, or for any assistance you may need accessing or responding to the information provided.
Contact the team
You can contact us by emailing [email protected] or calling 0800 358 1781 (lines are open Monday to Friday, 9am–5pm, with an answerphone taking messages outside these times).
You can also write to us (no stamp required) to: FREEPOST NATIONAL GRID CBC
You can also click below to sign up for future updates on the project.
Providing feedback on our proposals
Please note, to avoid any misinterpretation and ensure we have an accurate record of what we have received, we do not accept feedback over the phone or verbally at our in-person information events.
Please use the following feedback methods
- Online – by completing our online Feedback form
- Paper feedback – you can download and print a copy of the Feedback Form from this website or write us a letter and post it to us at FREEPOST NATIONAL GRID CBC (no stamp or further address required). You can also pick up a paper copy of the Feedback Form from any of the in-person information events or local information points
- Email – you can send written feedback via email to [email protected]
You can request a consultation pack (Stage 1 Consultation Document, Feedback Form and Freepost envelope) to be sent to you in the post.
If for any reason someone is unable to provide written feedback, we may be able to take feedback over the phone. This will be decided on a case-by-case basis. To make a request, contact us directly.
Landowners
If you feel your land may be affected by these proposals, please contact the Cross Border Connection Lands Team by calling 0333 188 5375 (freephone line open Monday to Friday, 9am – 5pm) or by emailing [email protected]