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- Nature The construction and maintenance activities that we undertake to provide reliable and clean energy inherently have an impact on the natural environment. In response to our awareness of these impacts, we’ve implemented a nature program to preserve …
- Safety, reliability and efficiency Health and safety The health and safety of all our colleagues remains paramount. We require our people to Stand up for Safety and demonstrate the company-wide principles of Safe to Say, Safe Choices, Safe to Stop and …
- Network resilience What does resilience mean to us? We define resilience as the ability to adapt to change within the wider world to maintain the viability of the company and ensure consistent service on our networks. Resilience involves the actions we …
- Stakeholder engagement We recognise our responsibility to generate long-term value for our shareholders, which requires considering the needs of customers, employees, partners and communities. We follow our corporate approach to stakeholder engagement, as …
- Affordability Our 2022 Energy Support Fund We set up our Energy Support Fund in November 2022 to help support vulnerable households in the UK and US. We pledged £50 million in the UK and $17 million in the US, working with charity partners to help …
- Social mobility Being a responsible business means having a positive impact on the environment and ensuring that no-one in our communities is left behind as we work towards delivering a clean, fair and affordable energy transition. We focus our social …
- Customer Satisfaction Image View larger image Electricity Transmission (ET) ET connects customers, such as data centres, battery storage projects, offshore wind farms, transport networks and solar farms, to the electric transmission network. ET …
- Our culture We’re a responsible business that’s as concerned with its impact on society as it is with profit. We want to be a force for good in the world and our values reflect this. Every day our people do the right thing, find a better way and make it …
- Security and risks A reliable and consistent energy supply is crucial for the smooth operation of hospitals, transport networks, schools, homes and more. The increasingly complex landscape of physical and cyber threats poses serious risks to our power …
- Innovation Our venture capital and innovation arm, National Grid Partners, has invested almost half a billion dollars in dozens of startup companies since its launch in 2018. To drive innovation at the speed and scale that’s needed to deliver the clean …