We will make it easier for you to connect to and use the network
We have many customers who want to connect to and use our electricity transmission network.
We provide them with network connections, services related to the connection, and ongoing services once they’re connected. We aim to achieve this by becoming a more customer-centric business.
This stakeholder priority is about making it easier for customers to connect to and use the network.
What you can find in this chapter
- What this stakeholder priority is about
- Track record and implications for T2
- What our stakeholders are telling us
- Our proposals for the T2 period
- The justification of our proposals
- Our proposed costs for the T2 period
- How we will manage risk and uncertainty
End to end description of stakeholder engagement and how it has influenced our plan
Investment decision packs set out the technical need case, options assessed and proposed investments.
The cost benefit analysis below demonstrates the investment modelling for supporting our decision through various options considered.
Cost benefit analysis on Make it easy to connect to and use the electricity network
Arrangements for how TOs co-ordinate access to the network to undertake necessary works
Stakeholder Feedback | Our proposals | T2 Baseline (£m) | Consumer benefit |
|---|---|---|---|
| You want us to make it easier to connect to the network | We will invest in the network to connect 15.3GW of new generation, storage and interconnector for customers under the common energy scenario. | 245.0 | Help lower wholesale electricity costs and reduce carbon emissions. |
| You want us to make it easier to connect to the network | We will invest in the network to connect demand customers when they request connections by installing super grid transformers (SGTs) under the common energy scenario. | 141.7 | To connect large consumers quickly and efficiently. |
| You want us to make it easier to connect to the network | We will invest in our systems, people and products to delivery our CX strategy. | 29.9 | Improving our customers’ experience, and meeting their needs, will benefit the consumer. |
| You want us to make it easier to use the network | We will make step changes to improve the system access experience for our customers so that they have more warning of network outages and changes to them. | N/A | Improving our customers’ experience and meeting their needs, will benefit the consumer. |
| You want our charges to be stable and predictable | We will contribute to improving the stability and predictability of our charges. | N/A | Improving our customers’ experience and meeting their needs, will benefit the consumer. |