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- Help with Service Reconnect Please make an Online Payment for the payment amount due by selecting one of the payment options below. IMPORTANT: If your service has been shutoff, please make note of your confirmation number after payment. You will need …
- Home Disconnect Gas Service Demolishing a house or removing a gas line from your property? You need to disconnect your service first. Use the guidelines below to begin this process. If you’re planning to demolish or rebuild, it’s essential to remove both …
- Home Help Making Payments We’re here with you in good circumstances and bad, including when you’re having trouble paying your bill. We offer a number of assistance programs and deferred payment options if you need them. Am I eligible? Budget Plan Divide …
- Home Enhanced Metering Service Option 1: WIRELESS SERVICE (cellular meter) National Grid will upgrade existing metering to include a meter equipped with a wireless signal which will collect electric usage data every 15 minutes. The customer is responsible …
- Home Multifamily Program We can help make your buildings safer and smarter. Incentives for keeping costs down and occupancy up. Keeping apartment buildings, condominiums and housing complexes full while keeping overhead costs down is possible with the …
- National Grid and Keen AI Develop Britain’s First Shared AI System for the Grid Home 11th June 2026 Innovation • Project secured Ofgem Strategic Innovation Fund Alpha funding to build collaborative AI model for electricity network monitoring. National …
- Home Speak with a Consumer Advocate Life can be hard, but finding assistance shouldn’t be. We understand that managing your energy bill isn’t always easy, especially now. Our Customer Advocates are here to help. We specialize in assisting income-eligible …
- Home Arrears Management Program (AMP) If you’re behind on your energy bill, we’re here to help. The Arrears Management Program (AMP) can make it easier to stay on track with current payments while reducing your past-due balance. If you’re enrolled in a …
- Home Stay Connected We understand that the inconvenience of being without power is frustrating. Our crews and staff work around the clock to ensure power is restored as quickly and safely as possible. If you do happen to have a power outage, we offer …
- Home Outage FAQs When your power goes out without warning, it can be inconvenient and even a little unsettling. We have found that the more you know, the better prepared you'll be for those rare times when an outage occurs. Here are some questions our …