Our plan embeds efficiencies from the T1 period and contains future efficiency commitments
We recognise that budgets are tight, and we have challenged ourselves hard during the current period to reduce our costs, ensuring we embed those into our T2 plan, as well as making further efficiency commitments for the future T2 period.
To ensure we remain efficient over the T2 period, we have also committed to efficiencies in five areas. These future efficiency commitments add up to a further £383m of savings.
Our costs benchmark well for efficiency
Our network capital costs, the operating costs of running the business and our IT investments have been independently benchmarked by specialist organisations and we are in line with or better than current benchmarks.
This chapter demonstrates our costs are efficient and that we will provide value for money for consumers in the T2 period.