National Grid Electricity Transmission

If you’re experiencing a power cut, you should call 105. Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for power lines.

When you call 105 you’ll be put through to your distribution network operator. Or you can find out which one is yours by visiting this page.

Safety rules to make sure work can be undertaken safely on or near electrical and mechanical equipment that must be followed by DNOs and other third parties.