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chapter 5

Make it easy to connect to and use the electricity network

In this section, you can find information on another of our stakeholders’ key priorities; making it easy to connect to and use the electricity network. You can also find out what investment could be required to facilitate connecting new demand and generation, as well as how we plan to become a truly customer-centric business. 

We will make it easier for you to connect to and use the network 

We have many customers who want to connect to and use our electricity transmission network.

We provide them with network connections, services related to the connection, and ongoing services once they’re connected. We aim to achieve this by becoming a more customer-centric business.

This stakeholder priority is about making it easier for customers to connect to and use the network.
 

What you can find in this chapter

  1. What this stakeholder priority is about
  2. Track record and implications for T2
  3. What our stakeholders are telling us
  4. Our proposals for the T2 period
  5. The justification of our proposals
  6. Our proposed costs for the T2 period
  7. How we will manage risk and uncertainty
Business Plan Chapter
Engagement Logs

End to end description of stakeholder engagement and how it has influenced our plan

Engagement Log (Connections and use of Network)

Investment Decision Packs

Investment decision packs set out the technical need case, options assessed and proposed investments.

Generation

Demand

The cost benefit analysis below demonstrates the investment modelling for supporting our decision through various options considered. 

Cost benefit analysis on Make it easy to connect to and use the electricity network

 

Business Plan Annexes

Network Access Policy

Arrangements for how TOs co-ordinate access to the network to undertake necessary works

Summary of Outputs

Stakeholder Feedback

Our proposals

T2 Baseline (£m)

Consumer benefit

You want us to make it easier to connect to the network

We will invest in the network to connect 15.3GW of new generation, storage and interconnectorfor customers under the common energy scenario.245.0Help lower wholesale electricity costs and reduce carbon emissions.

You want us to make it easier to connect to the network

We will invest in the network to connect demand customers when they request connections by installing super grid transformers (SGTs) under the common energy scenario.141.7To connect large consumers quickly and efficiently.

You want us to make it easier to connect to the network

We will invest in our systems, people and products to delivery our CX strategy.29.9

Improving our customers’ experience, and meeting their needs, will benefit the consumer.

You want us to make it easier to use the networkWe will make step changes to improve the system access experience for our customers so that they have more warning of network outages and changes to them. N/A

Improving our customers’ experience and meeting their needs, will benefit the consumer.

You want our charges to be stable and predictableWe will contribute to improving the stability and predictability of our charges.N/A

Improving our customers’ experience and meeting their needs, will benefit the consumer.

 

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