Our response to coronavirus

Find out how we're working to keep the electricity and gas flowing reliably throughout the outbreak.

Helping you all the way

We know that the journey to get connected to the electricity transmission system can seem complex. That’s why we have an expert account management team to help you every step of the way.

Helping you all the way - a team dedicated to your needs

Once you get in touch with us by making an enquiry about your connection project, we’ll provide you with a dedicated account manager. They will be your central point of contact to help guide you through the process – every step of the way.

We’ve organised our team according to sector specialisation, so we can make sure your account manager is someone who really knows your part of the industry – whether that’s nuclear and offshore, demand and distribution network operators, or onshore generation and storage. Whatever your sector, you’ll get a tailored service from us.

As well as sector specialism, our teams include experts in engineering, power system design, and connections. So, your dedicated account manager will be able to help you with any question you may have about your project.

Want to make an enquiry?

Find out how to get in touch with us if you have an enquiry about getting connected to the electricity transmission network or any aspect of the connections process. When you complete one of our enquiry forms, we’ll get back to you within the next business day. 


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