The following information only applies if you are a supplier to National Grid and have a National Grid vendor number.
You are already one of our valued suppliers and you have a relationship with our procurement team. What you need to know…
We have contacted our existing suppliers to notify you of the changes to our Coupa system that are happening in July 2021.
Take a look at our 'Frequently asked questions for suppliers' document to find out more.
Coupa is a free, cloud-based purchase to pay system that will enable you, as a National Grid supplier, to conduct commercial transactions more efficiently. It will help to reduce costs and provide better value for money for both you and National Grid.
The part of Coupa you will use is called the Coupa Supplier Portal. This online collaborative procurement system will allow you to receive and acknowledge purchase orders electronically, submit invoices and view payments, receive and respond to requests for quotes, and maintain electronic catalogues.
Coupa will innovate and simplify some of our processes, making it easier for you to work with us. The main benefits the system brings are:
If you are a supplier who has never collaborated with National Grid, you will first need to complete a supplier application before you can register to CSP.
Find out how you can work with us.
It’s quick and easy to sign up to the Coupa Supplier Portal. Below you can find the steps you need to follow if you are new to Coupa or if you have previously registered to the CSP with another customer.
Signing up to Coupa
Follow the four steps below to register:
Please ensure that you include your:
Please make sure you complete all steps, otherwise we will not be able to link your account.
Have a look at our CSP Registration Guide, which shows the steps above in more detail.
All new POs are produced in Coupa and identifiable by a new PO number starting with 34.
If you are registered to the Coupa Supplier Portal, you can simply flip POs into invoices and submit for payment directly on the portal.
If you are not registered to the Coupa Supplier Portal, please refer to the section above to create an invoice from the PO email you receive from us, using the Create Invoice button, and submit it to National Grid directly.
The name of a supplier's CSP account will need to match the name we have for you in our main records.
If you believe your main records need updating, please contact [email protected], referencing your vendor number and the required changes.
Our vendor team will then get in touch to validate and advise of any next steps as appropriate.
We have created a number of guides and training videos to help suppliers with setting up and then using their Coupa account.
Please click on the relevant links below to find out more.
|Introduction to Coupa||CSP femonstration|
|Enriching company profile||Submitting invoices|
|Registering to use||Inviting additional users to CSP|
|Setting up eInvoicing||Reporting|
|Viewing invoices||Viewing purchase orders|
|Frequently Asked Questions||CSP Supplier Guide|
If you have any questions, please contact the Supplier Enablement team at [email protected].