National Grid has embarked on an end-to-end Source to Pay transformation journey. Our Coupa e-commerce platform is a key enabler to helping our users purchase goods and services easily from our suppliers. We also recognise the benefits Coupa offers when managing purchase order and invoice transactions between National Grid and our suppliers. Read on to find out more.
Partnering with National Grid will require you to join the Coupa Supplier Portal (CSP) in order to:
receive purchase orders
create and maintain your online product catalogues
There is no cost for registering and using the CSP and no additional software is required.
A copy of our standard purchase order terms and conditions are available here. These terms and conditions will apply to all purchases for goods and services, unless you have an existing contract with National Grid. In this case, any contract terms and conditions agreed will supersede our standard terms.
National Grid only accept invoices created and submitted through the Coupa Supplier Portal.
You can also watch the 'Submitting Invoices' demonstration video, which can be found at the bottom of this page.
We have recently updated our purchase order template to include our invoice address as below:
Please note this change is for administrative purposes only and must not be used to send hard copy invoices.
All invoices must be created and submitted through the Coupa Supplier Portal as per the guidance on this page.
Please refer here for further details of our registered address.
If you are currently set up as an existing supplier to National Grid and any of your company details have changed (e.g. company name, address, bank details), please email [email protected] with the required changes and we'll update your supplier record.
We have created a number of guides and training videos to help suppliers with setting up and then using their account.