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About us
- Back
- Home
- About us
- Leadership team
- Our RIIO-2 business plan
- How we work in Electricity Transmission
- Our network in numbers
- Breaking down your bill
- How we're regulated
- Separating the Electricity System Operator from Electricity Transmission
- Glossary of terms and acronyms
- Digitalisation strategy and action plan
- Contact us
Make an enquiry
If you want to contact us about a new or existing connection to the transmission network, or you have a general enquiry about connections, please click on the relevant link below. We’ll get back to you within five working days.
Please note that due to an exceptionally high number of enquiries to connect, our 'pre-application' meeting waiting list is currently four weeks.
If you have an enquiry related to residential or commercial connections or issues such as moving your meter or a power cut, please contact your local distribution network operator.
New connections
Use our Research Assistant to enquire about a new connection to the electricity transmission network.
General
Get in touch if you have a general enquiry about connecting to the electricity transmission network.
How to get connected
Whether you have a large or small project, we're here to help you get connected to the national electricity transmission network.
What to do if there's a power cut
Find out how to report a power cut, what to do and get safety advice.
Who is my distribution network operator?
When you call 105 you’ll be put through to your distribution network operator. Or you can find out which one is yours by visiting this page.
Contact us
Find out how to get in touch.
How we work in Electricity Transmission
Watch our series of videos explaining how we work.