Working with communities

Explaining to a community, often with concerns about change, why we need to dismantle part of its heritage is all part of the day job for some of our people – as this video about Hornsey Gas Works illustrates.

Earning, and keeping, the trust of residents is critical to success; a balancing act of listening, consulting and being able to explain how the future looks better than the past.

It's challenging but very rewarding. We've built relationships, gained trust and overcome concerns to ensure a former gasworks site has a new use and a viable future.

– Keith Johnston, Land Regeneration Manager

A strong community focus is important to me – it’s a vital part of the future investments we’ll make in communities.

– Jim Moore, Joint Venture Manager Commercial Property 

Published: June 2017