You are already one of our valued suppliers and you have a relationship with our procurement team. What you need to know…
As one of National Grid’s existing suppliers, this webpage will provide you with the information you need about the launch of Coupa, our new cloud-based purchase to pay system.
The implementation of Coupa will only affect suppliers who provide goods, works and services to National Grid’s UK organisation. This will impact suppliers of both stock and non-stock items to National Grid.
Coupa is a free cloud-based purchase to pay system that will enable you, as a National Grid supplier, to conduct commercial transactions more efficiently. It will help to reduce costs and provide better value for money for both you and National Grid.
The part of Coupa you will use is called the Coupa Supplier Portal. This online collaborative procurement system will allow you to receive and acknowledge purchase orders electronically, submit invoices and view payments, receive and respond to requests for quotes, and maintain electronic catalogues.
National Grid partnered with Coupa to launch the Coupa Supplier Portal (CSP) on November 19th 2018.
Coupa will innovate and simplify some of our processes, making it easier for you to work with us. The main benefits the system brings are:
If you are a supplier who has never collaborated with National Grid, you will first need to complete a supplier application before you can register to CSP. Click here to find out how you can work with us.
It’s quick and easy to sign up to the Coupa Supplier Portal. Below you can find the steps you need to follow if you are new to Coupa or if you have previously registered to the CSP with another customer.
Signing up to Coupa
Follow the four steps below to register:
Please ensure that you include your:
Please ensure you complete all steps, otherwise we will not be able to link your account.
Click the button below to have a look at our CSP Registration Guide which shows the steps above in more detail.
From 19th November, all new Purchase Orders (POs) will be produced in Coupa and will be identifiable by a new PO range starting with the number 34.
If you are registered to the Coupa Supplier Portal, you can simply flip POs into invoices and submit for payment directly on the portal.
If you are not registered to the Coupa Supplier Portal, please refer to the section above to create an invoice from the PO email you receive from us using the Create Invoice button, and submit it to National Grid directly.
National Grid will still accept PDF invoices submitted via email for a short period after our Coupa go-live date. Please be advised of our new email address to submit your invoices to: [email protected].
Your contracts with us will remain the same. We will however, because of Coupa, be changing the numbering conventions of these contracts. Your National Grid Buyer will inform you of the new contract number.
The name of a supplier's CSP account will need to match the name we have for you in our main records.
If you believe your main records need updating, please contact [email protected] referencing your vendor number and the required changes.
They will then get in touch to validate and advise of any next steps as appropriate.
We have created a number of guides and training videos to help suppliers with setting up and then using their account.
Please click on the video links below and the support guides in the blue tabs.
|Introduction to Coupa||CSP Demonstration|
|Enriching Company Profile||Submitting Invoices|
|Registering to Use||Inviting additional users to CSP|
|Setting up eInvoicing||Reporting|
|Viewing Invoices||Viewing Purchase Orders|
If you have any questions, please contact the Supplier Enablement team at [email protected].