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The research design and delivery of the RIIO-T2 business plan was the largest ever stakeholder engagement programme that we carried out. It ensured that our plan was stakeholder led, delivering the priorities that mattered to you. We committed to being open and transparent with you and listening and responding to your feedback on what and how we run our business. You can also read about the other priorities here.
In our business plan, we proposed that an independent stakeholder group will challenge us on our delivery of the outputs in our business plan and the clarity of our reporting.
An integral safeguard to our business to make certain that we are transparent, the Independent User Group (IUG) continues to provide challenge on our business plan process and transparency against our commitments to our stakeholders.
The IUG consists of a cross-section of the energy industry and represents the interests of consumers, environmental and public interest groups, as well as large-scale and small-scale customers and distribution networks. It has now taken on an enduring role through RIIO-T2. It is chaired by Trisha McAuley OBE, an expert in consumer affairs.