Connections

Whether you have a large or small energy project, we’re here to help you get connected to the national electricity transmission network.

Here, you can find information and guidance about the connection journey, how we can help you, and how to get in touch.

The connection journey

Below, you’ll find more detailed information about the different stages of the connection journey – from your pre-application meeting through to designing and building your connection.

Connections process     

This short animation will give you an overview of the different stages of the connection process you’ll need to follow.

Improving your connections experience     

The experience we provide our customers is extremely important to us and we are keen to receive your feedback regarding the service you receive. As you progress through key touchpoints in your connection journey, you will be contacted to gather feedback. This is part of the 'Quality of Connections' survey that has been agreed with Ofgem and the other Transmission Owners, to ensure we understand which areas are working well as well as any areas we need to improve.

We’re always looking to improve, so if you wish to provide additional feedback, please email us.

Man on the phone

Make an enquiry

Find out how to get in touch with us if you have an enquiry about getting connected to the electricity transmission network or any aspect of the connections process.

Woman on table in an office

Videos: getting connected with Electricity Transmission

Watch our series of videos explaining how we work.