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Safety and emergencies

Find what you should do in an emergency involving gas, electricity, or carbon monoxide; safety advice for hazards relating to any of our assets, such as overhead power lines or gas pipelines; and find out what to do if there is a power cut.

Gas emergencies and safety advice

What to do if you smell gas or suspect there is a gas emergency, plus gas safety advice.

Find out more

Electricity emergencies and safety advice

What to do if you see a hazard or emergency involving overhead power lines or pylons, plus electrical safety advice.

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Power cuts

Call 105 if there is a power cut. Don't call your electricity supplier.

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Safety rules and national safety instructions (NSI) guidance notes

Safety rules to make sure work can be undertaken safely on or near electrical and mechanical equipment that must be followed by DNOs and other third parties.

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Network gas supply emergencies (NGSE)

Find more about our emergency arrangements and the processes relating to network gas supply emergencies (NGSE).

Find out more

Dial before you dig

Find out if it's safe to dig before you start

  • Find out where gas pipelines and underground electricity cables are buried

  • Report if you are planning any works in Britain

Cadent's Plant Protection team coordinates asset information on our behalf. Contact Cadent to find out more about our gas and electricity assets.

Go to the Cadent website