"Is that okay?" Conduct Campaign

National Grid is a caring organisation, with values that are ingrained. We also have a code of ethics, clear and accessible policies and reporting systems. Despite having these in place, and despite the vast majority of our colleagues living our values, there are occasions when some don’t, and this is unacceptable. 

Late 2024 saw the launch of our global campaign focused on workplace behaviour. The ‘Is That Okay?’ initiative forms one of three focus areas we’re elevating to tackle harassment and discrimination in the workplace - the other areas being enhancing case management and refreshing the Code of Ethics. 

The first phase of the campaign focused on sexist commentary, racist remarks and unwanted physical contact, using a variety of communication channels including digital screens and posters, internal communications platforms and specific manager briefing materials to support discussions on the topic. This collaboration between Colleague Communications and Engagement, Ethics and Culture ensures we keep the basics in mind as we strive to foster inclusive working environments. 

Campaign objectives

Through this campaign colleagues will become more aware of their own behaviours and the impact on others. They will learn how to take responsibility for their actions, recognise when they fall short and be empowered to take steps to rectify the situation.

The campaign is designed to raise awareness and build understanding. We’re equipping managers and supervisors with a robust briefing pack, which will start with a video featuring colleagues reflecting on inappropriate statements and behaviours – this demonstrates the impact and harm that both borderline and unacceptable behaviour can cause. The theme will centre on our ‘Do the right thing’ value, and clarify that to live this value, sometimes we need to stop, then say or think, ‘is that okay?’.