Our response to coronavirus

Find out how we're working to keep the electricity and gas flowing reliably throughout the outbreak.

National Grid Metering maintains and manages over 8 million domestic, industrial and commercial combined gas assets across the UK.

We ensure these assets remain safe, reliable and efficient for homes and businesses.

We support new connections and maintain existing installations.

As the largest asset manager of residential, industrial and commercial gas meters in Great Britain, we offer a broad range of metering services. In providing these, we work to the highest safety and quality standards, while using the most advanced engineering technologies and methods.

Commercial metering

Commercial metering

Whether it’s a commercial gas meter installation or removal, or a completely new business gas connection, we offer industry-leading experience and resources. We’re also experts in metering services for gas utility infrastructure.

Residential metering

Residential metering

We support the domestic gas industry by providing gas meters in residential properties. View our residential metering services and log into our customer portal.


We provide a range of metering and gas connection services at all types of industrial and commercial sites, including complex industrial sites and work across all pressure tiers.

Learn more

Policy meter exchange FAQs

Read our frequently asked questions about policy meter exchange.

Metering accreditations

At National Grid Metering, we maintain a strong commitment to health, safety and the environment. We’re proud of our proven track record in these areas, and hold many market-leading certifications.

Man and woman talking

People and culture

We encourage a culture where our people feel both seen and heard, whatever their role.

Our awards

Work with an award-winning team – our team has regularly been widely recognised as being one of the best in the industry.

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Read the latest news and information about National Grid Metering.

Media and downloads

Here you will find our latest newsletters, brochures and case studies.

Call centre contact us

Contact us

If you have any questions about our services, please get in touch. Our award winning customer service team are always happy to help.

Outstanding Customer Survey Scores - May 2021
Measuring our customers experience
Trusted by our customers
Making life easier for our customers
Customer Satisfaction85%
Net Promoter Score+56
Our customers trust us to do as we say87%
Ease of doing business 86%