All gas appliances should be regularly serviced by a Gas Safe registered engineer – check the register online or call 0800 408 5500. Always check the engineer’s Gas Safe ID card, so you know they’re qualified to do the work required.
Unsafe gas appliances could lead to gas leaks, fires and carbon monoxide poisoning. Carbon monoxide (CO) is a poisonous gas that could come from a gas appliance being incorrectly fitted or poorly maintained. However, the gas could also come from flues, chimneys, blocked vents or from burning energy such as coal, wood. It's important you know the signs of CO poisoning – this could include headaches, dizziness, nausea, breathlessness and sometimes loss of consciousness.
There are some simple checks you could do that could show a sign of CO in your home:
All flames on gas hobs should burn crisp blue – a weak yellow or orange flame should not be present.
Dark or sooty staining around gas appliances, including gas stoves and chimneys.
Does your pilot light frequently blow out? This could be a sign.
Increased condensation inside windows or around the appliance.
If you suspect CO poisoning, it's important you turn off all gas appliances, open doors and windows to get fresh air immediately and leave the house. If you think there is an immediate danger, call the Gas Emergency Helpline on 0800 111 999. Always see a doctor if you have suffered from CO poisoning, so they can advise on treatment.
One way to minimize the risk of CO is to have your appliances checked annually by a qualified engineer and install a carbon monoxide leak detector. These devices will sound when CO is detected, which can be a good form of prevention. Ensure you buy an alarm with EN 50291 marked and follow instructions carefully when installing the alarm.
Keeping your gas appliances safe will not only ensure your and your family’s safety but will also keep them working efficiently when you need them most. National Grid Metering maintains and manages nine million gas assets across the UK. The team offers basic services from installation, maintenance, exchange or removal to complex metering queries. Contact our 24/7 Customer Service Centre to find out more: 0800 001 4340.