Our business plan
Over the past two years, you've engaged with us to help us build a business plan that delivers your priorities. We would like to thank you for your insights and contributions. Find out more about how you shaped our business plan.
We're pleased to publish the final business plan for the period 2021-2026, which has been submitted to Ofgem on Monday 9 December 2019.
Engagement with you doesn’t end here. We want to continue to hear your views on our plans and answer any questions you have, please feel free to get in touch.
We want to be as transparent as possible, so in addition to publishing the business plan, we'll also be publishing supporting evidence that underpins the plan to help you. The Independent Stakeholder Group has challenged and scrutinised our plan over the past 18 months. Their report and challenge log were submitted to Ofgem.
All of this will also support you participating fully in the next phase of the price control process including responding to Ofgem’s call for evidence ahead of an open hearing on our proposals, which will take place in the Spring. More details can be found on Ofgem’s website.
Business plan - associated documents
Download our business plan
Download our executive summary
There are parts of our published business plan and supporting information, which have been redacted (with black boxes). You may wish to also download the Redaction Explanatory Statements, which sets out the reasons why parts of the plan have been redacted.
Full business plan redaction explanatory statement
Supporting information: redaction explanatory statement
Full document list