Our RIIO-2 business plan (2021-2026)

On this page, you’ll find our RIIO-2 business plan along with supporting information and an executive summary. Please let us know what you think because this plan has been built with you, for you.

Here is our business plan for you

Over the past two years, you've engaged with us to help us build a business plan that delivers your priorities. We would like to thank you for your insights and contributions. 

We're pleased to publish the final business plan for the period 2021-2026, which has been submitted to Ofgem on Monday 9 December 2019. 

Engagement with you doesn’t end here. We want to continue to hear your views on our plans and answer any questions you have - please get in touch. 

We want to be as transparent as possible, so in addition to publishing the business plan, we'll also be publishing supporting evidence that underpins the plan to help you. You can watch our presentation about our final business plan here.

The Independent Stakeholder Group has challenged and scrutinised our plan over the past 18 months. Their report and challenge log were submitted to Ofgem.

All of this will also support you participating fully in the next phase of the price control process including responding to Ofgem’s call for evidence ahead of an open hearing on our proposals, which will take place in the Spring. More details can be found on Ofgem’s website.

Read the supporting information for our chapters below

Through the cards below, you can read the supporting information and outputs for the different chapters in our business plan.