Contact us

To register for project updates, raise an enquiry or make a complaint, please complete the form below. We’ll be in touch. 

If you’re contacting us about a specific area from our interactive tour, please include the reference code you will find on the bottom left-hand side of the information box. For example the trenchless road crossing on the A44/B4035 crossing will be TR-01. 


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If you’d prefer to speak to a member of our community relations team, please call us on 0800 319 6185 (Monday – Friday 9am –5pm, you can leave a message outside of these hours). We are here to help. 

Alternatively, write to us at Freepost NATIONAL GRID CR (no stamp is required). 

Who to contact if you would like information or documents in an alternative format 

National Grid is committed to making project information accessible to all users. If you need any information or documents in an alternative format such as large print, Braille or audio tape, get in touch using the above contact details. 

Who to contact for a media enquiry 

If you are a member of the media and wish to contact the National Grid team, please call 0800 377 7347 (24 hour)  

Alternatively, you can find out more information on National Grid’s media web page