As a Meter Asset Manager (MAM) and Meter Asset Provider (MAP), we serve the domestic gas industry through the provision of traditional gas meters in residential properties.

Our core services include, but are not limited to:

  • Meter installation, maintenance, exchange and removal

  • Customer service provision and support

  • Asset procurement and logistics management

We’re here to help

From basic service provision to complex metering queries, our 24/7 Customer Service Centre will happily answer any of your questions and provide you with the support you need.

We’re passionate about our customers and the services we provide, so please feel free to reach out to us on: 0800 001 4340

Metering portal

Asset data information and work requests by signatories to the National Grid Metering Ltd Contracts.

Policy meter exchange FAQs

Read our frequently asked questions about policy meter exchange.

Residential and commercial FAQs

Find answers to metering questions and queries.

Call centre contact us

Contact us

Get in touch with any queries you have. We are always here to help out in whatever way we can.

Contact us

Commercial metering

Learn more about our Commercial Metering offering at National Grid Metering.

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News

Find out about all the latest news and information on metering.

Residential & Commercial FAQs

Answers to metering questions and enquiries