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National Grid owns and maintains the high-voltage electricity transmission system in England and Wales, together with operating the system across Great Britain, balancing supply with demand on a minute by minute basis.
What to do if you spot a potential hazard on or near an overhead electricity line
Do not approach any hazard, even at ground level. Keep as far away as possible.
- Warn anyone in the vicinity to evacuate the area.
- Call our 24-hour electricity Emergency Number 0800 40 40 90.
Give your name and contact phone number.
Explain the nature of the issue/hazard.
Give as much information as possible so that we can identify the geographic location – ie. town/village, numbers of near-by roads, postcode and (ONLY if it can be observed without putting you or others in danger) the tower number of an adjacent pylon.
- Await further contact from a National Grid engineer.