All UIP/IGT activities 

Quotation & Land Enquiries: +44 (0)1455 892752

Acceptance & Fast track: +44 (0)1455 231647

Design Approval (including mains location enquiries): +44 (0)1455 892190

Certification (FM144/FM166): +44 (0)1455 892710    

Completion (including billing): +44 (0)1455 231665   

Fax Server Number for all correspondence: +44 (0)845 0700868 

E-mail Mains Location Enquiries: ns.mainslocation@uk.ngrid.com

E-mail Disputes (excluding accuracy challenges):
ns.disputeprocess@uk.ngrid.com  

Email all Other Correspondence:
nsquoteac@uk.ngrid.com

Accuracy Challenge Scheme

Telephone Number: +44 (0)1455 237830
Fax Server Number: +44 (0)845 0700868
E-mail:neil.sorrell@uk.ngrid.com

Correspondence for all the above activities should be addressed to:

Network Strategy Connections, Block 4 Area 6
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Meter Appraisals

GT1 - Gas Service Pipe & Capacity info
Contact: Diane Green
Telephone Number: +44 (0)1604 815377
E-mail: diane.l.green@uk.ngrid.com

All correspondence should be addressed to:
National Grid
Central Admin Services - Floor 2
GT1 Section
Lakeside House
The Lakes, Bedford Road
Northampton
NN4 7HD

GT2 Meter Installation Appraisals
Contact: Dina Mihsein
Telephone Number: +44 (0)1455 236764
Fax Server Number: +44 (0)845 0700868
E-mail:

All correspondence should be submitted to:
Network Strategy Connections, Block 4 Area 6
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Should you experience difficulties resolving any issues relating to the above activities and wish to escalate please contact: Tracey Mallet (Planning Engineer) +44 (0)1455 231203 or Neil Sorrell (Planning Engineer) +44 (0)1455 893169.

National Grid Network Controller (AE/CP application process & SCO control)

Contact: Derfel Jones
Telephone Number: +44 (0)1455 892319 or +44 (0)1455 893910
Fax Server Number: +44 (0)845 0700842 or +44 (0)845 0700841 
E-mail:

Address:
Network Controller, Block 4 Area 7
National Grid
Brick Kiln Street
Hinckley
Leicestershire
LE10 0NA

Other Useful Contacts

• Meter Point Reference Number (MPRN) adhesive labels (B965) and Emergency Control Valve/Service Information labels (B608):
  
  Astron Group ltd
  National Grid Helpline Team
  Telephone Number: +44 (0)161 683 2306
  Fax Number: +44 (0)161 683 2675
  
• Meter Point Creation on National Grid’s system:
  
  Telephone Number: +44 (0)121 623 2600
  E-mail: uip.spa@xoserve.com