Gas Connections, Alterations and Disconnections for Authorised Commercial Partners

Important Notes Before You Start

  • National Grid can only carry out this type of work in certain parts of the UK.
  • This application is non obligatory and maybe subject to a quotation charge (Quotation charges do not apply to Disconnection requests) 
  • Ensure you have gathered the prerequisite information necessary to complete your application.
  • Ensure you have read and understood the terms and conditions.
  • Help with the steps above and more can be found in our support guides.
  • Log in to the connections application for authorised commercial partners.
    (Please ensure pop-ups are enabled on your browser)

 

If the web application process is running slowly or you receive any error messages, please let us know by calling 0870 903 9999 (select option 1 then option 2), Monday - Friday 08:00 - 18:00.  Alternatively please email us at cos.enquiries@uk.ngrid.com.  We aim to respond the next working day.  National Grid would like to apologise for any inconvenience that this may cause. 


 

Online Gas Connection Service

The gas connections online application will be unavailable from 07:00 hrs on 21st November to 07:00 hrs on 22nd November due to system maintenance.  We apologise for any inconvenience this may cause. Our enquiry line is open Mon-Fri 08:00-18:00hrs. Please telephone 0870 903 9999 to speak to one of our advisors. Alternatively please email us at cos.enquiries@uk.ngrid.com. We aim to respond on the next working day.

PDF reader

All email correspondence will be in PDF format. To view you will need Adobe reader 8.0 or above. To download a copy please visit adobe.com

Get Adobe reader