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Frequently Asked Questions: Acceptance and Planning

  • My quote is 50 days old because I have raised an accuracy challenge. Will my quote have expired?
  • Why has my acceptance letter got a different job reference to my quote?
  • Why are the letter headers different for the planning letter?
  • Plan date letter what does it mean?
  • Why can’t I have an earlier start date than I have been offered? Can I pay a premium to have an earlier start date?
  • What is the difference between a Substantial and Final completion on the planning letter?
  • How long after acceptance is my quote valid for before construction/completion is done?
  • Why has my plan date been changed without notice? do I get compensation?
  • What happens if you don’t meet the planned dates?
  • Will lead times vary for seasonal requirements, i.e. Christmas?

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