Online distribution connections, alterations and disconnections

You can use our new online services for ordering domestic gas connections and alterations, and for disconnections from both domestic and commercial properties. The new online service provides the following benefits;

  • Apply and pay for your services securely and instantly.
  • Track the status of your application from acceptance to completion.
  • User-friendly system with integrated support.
  • Correspondence delivered straight to your email account.

In preparation to use the system it is important to read the support guides.

Customer checklists


This online service is 3-D Secure enabled

For further information about 3-D Secure please visit the Verified by Visa and MasterCard® SecureCodeTM; websites.

This site uses Cybersource to process online payment card transactions. Terms & Conditions

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PDF reader

All email correspondence will be in PDF format. To view you will need Adobe reader 8.0 or above. To download a copy please visit adobe.com

Get Adobe reader