You can use our online services for ordering domestic gas connections and alterations, for disconnections from both domestic and commercial properties and for ordering meter box spares and repairs. The new online service provides the following benefits:

• Apply and pay for your services securely and instantly
• Track the status of your application from acceptance to completion
• User-friendly system with integrated support
• Correspondence delivered straight to your email account.

If  you ARE NOT a domestic customer* and your request is for a new connection or gas supply alteration, an additional quotation charge will apply.

Click here to proceed with a New Gas Connection or Alteration to an existing gas supply.

Alternatively if you are not a domestic customer you can request  a quotation from a panel of competitive companies that excludes National Grid.

* Some domestic customers may be subject to a quotation charge depending on the complexity of the work required

Click here to proceed with a Disconnection request.

Click here to proceed with a Domestic Meter Box Spares request.