You can use our online service for ordering spares parts or repairs for your external meter box, i.e. the cupboard or housing that an external meter is situated in.
National Grid can only carry out this type of work in certain parts of the UK
Information to help you complete your request can be found in our domestic meter box spares guidance manual. You will be able to identify your meter box type by looking at the images in our work types document.
Frequently asked questions (FAQs) and answers are also available.
Log in to the connections application
(Please ensure that pop-ups are enabled on your browser.)