The quickest way to order a service is to apply online today for a quotation. In most cases you can also accept and pay for your quotation instantly online today so your work request will begin the validation and planning process as early as possible. This will ensure you get the earliest available commencement date.

You have up to 45 days to accept and pay for your quotation either online or through the post. On receipt of acceptance and payment we will begin the validation and planning process of your work (this process takes up to 20 working days). Potential timeline

Please select from the following orderable services:

• I know what I want and wish to launch the online application service
• Apply for a new gas service
• Apply to move my meter
• Apply to change the route and/or the length of the service pipe or upgrade/downgrade its size
• Apply to have my gas service permanently disconnected
• Apply for a repair or to order spares for my meter box
• Apply to have a gas mains disconnected or diverted
• If you applied, accepted and paid for your request today, what is the earliest date we could do your work?
• How much will my order cost?
• Apply for a quotation from another company (not National Grid)

Existing customers

• I wish to return to my account to accept/pay for; or track the progress of an existing order or apply for a new quotation online
• I have an existing Business to Business (B2B) licensed account