Domestic service alteration further help and guidance.
Please be advised our prices are changing from 2nd April
Please view our charges pages for an indicative cost if you apply now or after 1st April
Help with processing your application
When you create your order, select "Domestic Service Alteration" followed by "Domestic Service Alteration"
The following documents and information will help you decide your options before you make your request.
. More details on what the work involves
. Back to back move - if you are moving your meter (or service pipe termination point) to the reverse side of the wall (inside to outside)
. If National Grid are to reconnect - we will only re-attach the meter and reconnect internal appliances to the meter if it is within scope, can be completed on the day and you have requested and paid for it
. If you are arranging reconnection - you must arrange for a Gas Safe Registered Engineer with meter qualifications to re-attach the meter and reconnect internal appliances back to the meter. You will be without gas until this is completed.
. Order replacement/new meter - if your meter dimensions are changing or size increasing/decreasing you must order a replacement meter from who you pay/wish to pay your gas bill to. You must also arrange reconnection. You will be without gas until this is completed.
. Step by step guide - the application process and the questions you will be asked.
. Pre-excavation guidance - guide to providing the route for the gas service pipe.
. Meter box options - the available meter box options National Grid or you can install.
. Existing meter size - guidance on identifying your current meter size.
. Consent Form - for you to obtain any required consent from a property owner if the gas pipe or any other part of the installation will cross third party land.
Apply for a quotation online
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Key Documents
Guidance on Customer Arranged Works for the Alteration of a Service Pipe or Meter Position
If you indicate to National Grid that you will arrange for the excavation of any trenches prior to National Grid arriving at the premises, and backfill after the planned connection, you must ensure ...
Terms and conditions- domestic service alteration
Additional Help
Frequently asked questions
Questions and answers relating to requests for an alteration to a gas service to a domestic premises.
Many of the files available to download on this page are Acrobat PDF files. To access these you will need Acrobat Reader which is available from the Adobe web site.